Service Description Cost Other
In-Store Computer Repair Flat Fee This service includes diagnostics, adware, spyware, virus, trojan removal, and a PC tuneup. We are extremely thorough in our work to remove malware without opting to format your computer. $150 Includes Services Below
Computer Evaluation A diagnostic program is run to evaluate the current condition of your computer and the estimated life expectancy. Cost-benefit analysis helps decide whether additional services are warranted. Should you continue with this repair service, we credit this fee to the final repair costs of the In-Store Computer Repair Flat Fee. $45 YES
Laptop Hardware Repair This service is a per component fee for hardware replacement, such as keyboard, RAM, and hard drive replacement. Hardware costs are extra. $30 n/a
PC Hardware Upgrades This service is per component fee for hardware replacement, such as RAM, video cards, CPUs, power supplies, sound cards, and hard drive replacement.  Hardware costs are extra. $20 YES
Software Installation Installing software programs can be a frustrating process, especially failed or incorrect installations. Our experienced team can install and configure your software programs. Fee is per program installed. $10 YES
Laptop Rental When you cannot be without a computer, we offer a loaner laptop for a nominal rental fee.  This fee is set for the entirtey of your computer being serviced.  he laptop has antivirus protection, wireless accessibility and uses open source office suite, LibreOffice.  You are granted administrator rights to install additional applications that are necessary.  Upon return, we delete everything you saved or installed. Your personal data does not stay on the machine.  Depending on the age and condition of your computer, an additional deposit may be required. $40 n/a
On-Site Service Dispatch Fee A technician is dispatched to your location. If we are unable to fix the computer problem in one hour, we will take the computer to our shop for diagnostics and testing.  The trip charge is for any location in Corpus Christi.  For locations outside of Corpus Christi, please contact us for a quote. $30 n/a
On-Site Service Hourly Rate This is the hourly rate for on-site computer repair service. $150 n/a
Expired Anti-Virus Removal and Replacement Did your computer come with ‘free’ anti-virus that’s no longer working and requesting you purchase a subscription?  We’ll remove the old anti-virus software and replace it with the latest free anti-virus software (typically Microsoft Security Essentials), and no further ongoing payments will be required. $30 YES
Cut In Line Service With this fee, you are jumped forward in the queue to succeeding client. $40 n/a
Data Recovery In most cases we can recover your data (e.g., pictures, music, documents) from the hard drive even if the computer will not start or boot. After an evaluation, we provide you with a quote. Starts at $100 n/a
New PC Recommendation and Cleanup We can find you the best computer to fit your needs and budget. We order the computer, remove trial applications, trial antivirus, and crud-ware (junk software) installed on the machine by the vendor, and have it cleaned up and ready for you to pick it up. $50 n/a
Wireless Network Installation and Configuration We will securely install and configure your wireless network (up to 2 devices). Configuration fee for additional devices is $25. $150 n/a
PC Tuneup If your computer is running slow, it may not be a virus. It could be a conflicted registry and too many services running. This service includes cleanup of temporary files, disk defragmentation, and a disk check.  We run a stress test and give you an approximation on the lifespan of your machine. $75 YES
Malware Removal If your computer has a virus, worm, trojan, adware or other type of malware, we can usually remove them without formatting your computer and losing your data. $75 YES
Operating System Re-Installation If you don’t have your PC’s recovery disks, we can assist you in ordering them (installation of media costs extra).  We re-install the operating system, all of the computer drivers, and back up your documents, pictures, and music before reinstallation. $100 n/a